Tankless Water Heater Service in Suffolk, VA


Fitch Specialties, LLCstarstarstarstarstar4.8 / 5

232 Total Reviews /files/fitchspecialtieslogo_med.jpg757-986-2840$2481 Box Elder Road, Suffolk VA



Tankless Water Heating Systems

Service, Repair & Installation

Gas hot water heaters are efficient and effective. You now have the choice of traditional or tankless hot water systems. We would like to provide you with some information to help in the decision making process of your new water heater system.


Fitch Specialties is your local tankless experts!

Tankless water heaters are compact heating units that provide hot water as it is needed, and do not store hot water like traditional tank-type water heaters. When a hot water tap is turned on, water enters the tankless water heater. A sensor detects the water flow, and activates an electric or gas heating device, which quickly raises the water temperature to a preset level.

When water flow stops, the heating element shuts off. Thermostatically-controlled tankless water heaters vary their output temperature according to water flow rate and inlet water temperature.

Unlike traditional storage tank water heaters, tankless water heaters do not store a reservoir of hotwater. As a result, standby losses are reduced, which makes them an energy-efficient alternative to traditional water heating. When water flow is detected, they begin heating water, making them highly efficient and cost effective. When the demand for water ceases, they shut down and use virtually no energy.


Fitch Specialties is now a Rinnai Advanced Comfort Expert


Fitch Specialties is a Certified Rinnai ACE
Rinnai Tankless Water Heaters

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Enjoy up to 40% energy savings, endless hot water, and significant space savings


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Do You Need Tankless Water Heater Repair?

Most tankless water heater problems are related to improper installation, water quality problems, and lack of required maintenance. Tankless water heater service problems include:

Installation Issues:

  • Gas Supply: Intermittent flame failures cause by gas pressure problems. This is often caused by improper design of the gas piping system for your home or business.
  • Improper Venting: Block or obstructed air inlet or venting typically caused by heavy snow or improper installation
  • Condensate Issues: Higher efficiency tankless units produce condensation. This water needs to be removed from the unit and system vent and properly disposed of. If the venting system is improperly pitched, or not disposed of properly, this can cause system failures.

Maintenance and Water Quality Issues

  • Clogged Inlet Water Filter: Inlet water filters can become obstructed reducing water pressure and water flow. Homeowners can clean inlet filters. If this is a recurring problem, you may want to install a larger pre-filter in the water heater supply line.
  • Scale build-up: Causing reduced water flow, efficiency, and capacity. Water quality plays a key rock in scale accumulation. If your water has a high calcium carbonate content, you will want to flush your tankless water heater on a schedule, or take steps to reduce the calcium content of your incoming potable water.
  • Changes in Hot Water Quality: Changes wait times for hot water or fluctuating outlet water temperatures often caused by scale of water filter problems.
  • Noise: Tankless water heaters are usually quiet. New noises or louder operation would indicate a service issue.

The Rinnai Ultra Series – RUR Model


Imagine turning on a shower and getting hot water almost immediately. Considering the average family loses precious time and numerous gallons a day waiting for water to heat up, that would be an invaluable change in routine. If you’re tired of standing idly by while time and water go down the drain, Rinnai has five words that are sure to inspire you: Faster Hot Water Is Here!



Bringing Faster Hot Water Home.

Our focus on enhancing homeowners’ lives by changing the way water is heated has created an exciting breakthrough in recirculation that puts faster hot water a turn of the knob away.

Rinnai’s Ultra Series Tankless Water Heater RUR Models use thermal bypass technology that includes an integrated recirculation pump, an internal bypass line inside the model and a thermal bypass valve, and MC-195T 24-Hour Digital Controller provided inside the box to send unlimited hot water wherever and whenever it’s needed, all in one comprehensive solution. By keeping a steady supply of heated water in the supply line during active circulation periods, the RUR makes hot water rapidly available in showers, sinks and appliances such as washing machines and dishwashers.

Wait Less, Waste Less.

Getting hot water faster creates significant benefits above and beyond the convenience of saving time. Recirculation means less water and money down the drain, saving on natural resources and the utility costs related to gas and water usage. And you can save even more energy by programming the 24-hour digital controller that’s included in the box. It enables the scheduling of multiple recirculation events throughout the day to align with usage patterns and ensure hot water is available at the fixtures during peak demand times such as early morning before work and school.

With the typical U.S. home wasting potentially thousands of gallons of water annually waiting for hot water, the RUR’s fast-track delivery system pays off at the faucet and in the budget. And the convenience and comfort of hot water recirculation is an attractive feature that adds resale value to a home.

Adaptable to plumbing systems with or without a dedicated recirculation line, the Ultra Series Tankless Water Heater RUR Models are the only tankless water heaters to feature both Concentric and PVC/CPVC venting options on the same model, offering the ultimate flexibility.

The pleasure of faster hot water is truly at hand. And big water and gas savings are on tap, too. Thanks to Rinnai’s smart recirculation technology, there is less waiting and less waste.

Rinnai Tankless Water Heaters deliver trusted quality and proven reliability you can count on. From efficient, durable products to experienced support, there is simply no better choice than Rinnai.

  • Wide range of quality product offerings
  • Easy, safe ventilation options
  • 24/7 technical support for professionals
  • Engineering application support for commercial customers
  • Industry-leading recirculation capabilities
  • More venting solutions on the same model


There will always be hot water. Endless hot water - for bathing, cooking, dishes, laundry, and all the other countless ways hot water enriches our lives. Tankless water heaters consume a fraction of the space consumed by a tank heater. They can be mounted inside or outside.

Because tankless heaters do not store water, they are less subject to corrosion than tank-type heaters. As a result, their expected equipment life is possibly longer - more than 20 years, compared with 10 - 15 years for traditional heaters. Also, because they are not heating 40 - 50 gallons of water 24 hours a day, tankless water heaters are less susceptible to leakage than tank-type water heaters.


Save Space with a Compact Design


Maximum output, minimum space

About the size of a small suitcase at 18.5” x 26” x 10” or smaller, these wall-mounted models can be installed on interior or exterior walls and in compact spaces to free up valuable space.

Flexible installation

Small size allows for installation in non-traditional spaces such as crawl spaces and attics, making it perfect for use in any size home, including manufactured and modular homes.

Save Money, Splurge on Performance


Designed for Efficiency

Rinnai’s tankless technology features copper heat exchangers to provide maximum efficiency and uses up to 40 percent less energy than a traditional tank.

Replace Parts, Not Systems

Every part of a Rinnai Tankless Water Heater is replaceable. Components can be easily exchanged, if needed, versus replacing the entire system.

Save Energy

By operating only when hot water is needed, and no storage tank to heat and reheat water, our tankless technology helps save on energy and utility costs. The use of an electronic ignition means no standing pilot light that constantly uses energy.

A Smart Investment

Increase your home’s value with premium technology, increased energy efficiency, an improved Home Energy Rating System (HERS) Index Score and optimized LEED certification. Available energy efficiency rebates and tax credits offer the opportunity to help make your purchases more affordable.