Customer Reviews


Fitch Specialties, LLCstarstarstarstarstar4.8 / 5

235 Total Reviews /files/fitchspecialtieslogo_med.jpg757-986-2840$2481 Box Elder Road, Suffolk VA



Customer Reviews

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Fitch Specialties, LLC

Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg$757-986-28402481 Box Elder Road, Suffolk VA
Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg757-986-2840$2481 Box Elder Road, Suffolk VA starstarstarstarstar 4.8 / 5 | 235 Total Reviews

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Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg$2481 Box Elder Road, Suffolk VA 757-986-2840"They installed a Rinnai water heater in Aug 2017. No problems, worked well. HOWEVER, I recently had a problem and have been trying to reach them by phone, text, and email for a month and a half with no response except one text saying "I will get back with you." Finally called another Rinnai dealer and they found the problem and said if a thermal expansion tank had been installed to begin with, I would not have this issue. So quality of work and reliability is not a strong point."
from Virginia Beach, VA on April 3rd, 2020
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5 (2 / 5)
Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg$2481 Box Elder Road, Suffolk VA 757-986-2840"Friendly and professional. They made the time to ensure I had hot water by waiting several hours for UPS to arrive at distributor. They then came to my home working past normal working hours. Awesome service, thank you"
from Suffolk, VA on January 3rd, 2020
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5 (5 / 5)
Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg$2481 Box Elder Road, Suffolk VA 757-986-2840"Great service and promptness! Technician was excellent and on-time."
from Chesapeake, VA on December 31st, 2019
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5 (5 / 5)
Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg$2481 Box Elder Road, Suffolk VA 757-986-2840"They did a great job hooking up my natural gas heater and stayed within my price range. Will definitely consider you guys again in the future! "
from , on November 20th, 2019
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5 (5 / 5)
Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg$2481 Box Elder Road, Suffolk VA 757-986-2840"Tim and Mike were very professional . The job of installing my tankless water heater was started when they said it would be. My wife has medical issues and they worked with me during the removal of my old tank so I would still have hot water. Everything was installed with the best professional care. When the job was complete the area was cleaned up. Manual was given to me and instructions were shown to me on how to operate new system. If anyone is in the market for a tankless water heater I would highly recommend Tim and Mike from Fitch Specialties it is what they do WELL."
from Portsmouth, VA on October 31st, 2019
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5 (5 / 5)
Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg$2481 Box Elder Road, Suffolk VA 757-986-2840"Great job today Mike. Thank you"
from Smithfield, VA on October 9th, 2019
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5 (5 / 5)
Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg$2481 Box Elder Road, Suffolk VA 757-986-2840"The most professional team who did quality work. They kept us informed though out the installation. Their workmanship is second to none. So very courteous and friendly.I would welcome this team back anytime. Thanks Jim And Sallie "
from Chesapeake, VA on September 10th, 2019
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5 (5 / 5)
Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg$2481 Box Elder Road, Suffolk VA 757-986-2840"As always work was completed without difficulties. "
from Virginia Beach, VA on August 28th, 2019
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5 (5 / 5)
Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg$2481 Box Elder Road, Suffolk VA 757-986-2840"Ray Hempfer, our service tech, was extremely knowledgeable about Renai water heaters. He was helpful, friendly and professional. I would definitely recommend Fitch Specialties to my neighbors. "
from Chesapeake, VA on August 2nd, 2019
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5 (5 / 5)
Fitch Specialties, LLC/files/fitchspecialtieslogo_med.jpg$2481 Box Elder Road, Suffolk VA 757-986-2840" Good job! Thanks!"
from Williamsburg, VA on June 14th, 2019
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5 (4 / 5)